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RibiRewardsRewards infrastructure for Africa
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Insurance

Reward better engagement. Powered by incentives.

Drive acquisition, retention and healthier outcomes with targeted incentive programmes for your customers, agents and partners.

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Drive customer loyalty
Improve renewal rates
Support healthier outcomes
Insurance customer with phone
Insurance Programme● Live1 Jan – 30 Jun 2026
24,320Customers
KES 18.4MRewards issued
68%Renewal rate
+32%Engagement
+32% engagement
🎁
Health check completedKES 1,500 reward issued 🎉
Healthier customers.
Stronger businesses.
PROGRAMMES LIVE WITH
Heineken BeveragesGEP WorldwidePernod RicardCoca-ColaNetflixBBCShellShopriteGolden Penny
AND ACROSS
FMCGBanks & FintechResearchInsurance

Solutions for insurance

From behaviour to reward to measurable growth.

Use incentives at key moments across the customer and policy lifecycle.

👥

Acquire more customers

Reward quotes, policy purchases and referrals.

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🔄

Increase retention

Incentivise renewals and long-term loyalty.

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💚

Drive healthier outcomes

Reward preventive actions and wellness engagement.

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⭐

Improve service experience

Thank customers for feedback, claims documentation and more.

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How it works

Turn an action into a reward.

1
Engage

User takes a defined action.

2
Validate

We verify eligibility.

3
Reward

Incentive is issued.

4
Fulfil

Delivered via chosen channel.

5
Measure

Track impact in real time.

Built for your goals

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Flexible reward options.

Airtime, mobile money, gift cards, experiences and more.

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Multi-segment support.

Programmes for customers, agents, brokers and staff.

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Real-time reporting.

Track engagement, redemptions and business impact.

Healthcare worker

Customer success

"Our wellness programme with RibiRewards increased policy renewals by 28% and boosted customer engagement across all segments."
Head of Customer Experience, Leading African Insurer
28%Renewal rate
120,000+Customers engaged
KES 36MRewards issued (6 months)
READY TO BUILD?

Build your next insurance incentive programme.

Tell us what you want to achieve. We’ll help you design the right programme and infrastructure.

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Rewards infrastructure for Africa.

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